Short answer: An independent elevator inspector is hired by and accountable to the building owner, not the elevator contractor being inspected. The building pays for the inspection either way. Hiring your own inspector removes the conflict of interest, gives you an honest read on your maintenance and keeps someone on your side through the certificate process.
How the conflict happens
Many elevator companies bring their preferred inspector onto a property and pass the cost to the owner. That inspector depends on the contractor for future work. The incentive is to keep the contractor happy, not to tell the owner how well the equipment is really maintained.
What independence gets you
- Findings that are not shaped by who brought the inspector in
- An honest assessment of the maintenance you are paying for
- Someone who tracks your certificate and fees for you
- Confidential handling of your bid pricing
Frequently asked questions
Does hiring my own inspector cost more?
Not necessarily. When the elevator company brings the inspector, the cost is still passed to the building. Hiring directly lets you see the price and choose the service level.
Last reviewed November 3, 2026 by Integrity Elevator Inspections. Codes and fees change; confirm current requirements with your authority having jurisdiction.