Two professionals in hard hats reviewing a building from a high-rise window
Consulting service

Exiting a Non-Performing Maintenance Contract

Contract review, documentation and notice timing to leave a non-performing elevator contractor.

Short answer: Getting out of an elevator maintenance contract starts with the contract itself: its term, renewal and notice windows, and performance obligations. IEI reviews the agreement, documents performance failures, advises on notice timing and runs a fair bid for a replacement, so your building moves to a better contractor without a gap in coverage.

How we help

  1. Review the contract term, renewal and termination clauses
  2. Document performance failures with inspections and records
  3. Advise on timing and the content of the notice (with your attorney)
  4. Write a specification and run the replacement bid
  5. Oversee the handoff to the new contractor

Frequently asked questions

Can a condo association cancel its elevator maintenance contract?

Usually, but only on the terms in the contract. Many agreements renew automatically for multiple years unless notice is given in a narrow window. Documented performance failures can also matter. Have the contract reviewed before acting.

Never chase your elevator certificate again.

Tell us where your building is. We will confirm your certificate status, plan your inspection at least 60 days ahead and handle the follow-through.