Short answer: The biggest red flags in elevator maintenance contracts are long automatic renewals with narrow notice windows, uncapped annual price increases, broad exclusions that push work out of contract, unclear callback and overtime billing, and no performance standards. Have the contract reviewed before the renewal window opens.
Seven clauses to check
- Automatic renewal terms of three to five years or more
- Termination notice windows only a few weeks long
- Annual price escalation with no cap
- Exclusions that cover most expensive components
- Overtime and callback rates not spelled out
- No minimum preventive maintenance hours or response times
- No right to terminate for poor performance
Frequently asked questions
When should we start reviewing our elevator contract before renewal?
At least 12 months before the renewal date, so there is time to review terms, document performance and run a bid if needed before the notice window closes.
Last reviewed November 3, 2026 by Integrity Elevator Inspections. Codes and fees change; confirm current requirements with your authority having jurisdiction.